Windows 10 / EDGE 浏览器无法打印

Question

有没有人遇到过当您尝试从 EDGE 浏览器打印时显示找不到打印机的问题？它似乎没有看到任何打印机在线。

所有其他浏览器都可以正常工作。

我目前的解决方法是将每个人都切换到 FireFox，但有没有人知道为什么 EDGE 看不到任何打印机在线？

Answer 1

I had this issue just now.

It seems that some Windows applications use Edge technology to access the printer settings:

• Edge itself
• Windows Photo Viewer

After some sort of windows update, whenever I opened a picture, it would say,

we couldn't reach this printer. make sure the printer is on and you are connected to the printer's network or try a different printer

after some research, someone has suggested to to change the driver in the printer properties advanced settings and it fixed it

these are all the steps I took:

1. search for the most up-to-date driver from the manufacturer site (I just googled my printer model and downloaded the driver from Samsung's site)
2. went into device manager (compmgmt.msc) and deleted the printer and checked the box to delete the driver as well
3. installed the new printer driver

(problem persists)

4. open Start > Devices and Printers

5. right-click the printer > printer properties

6. click change properties (to enable admin mode)

7. go into advanced > Driver > pick a different driver (for the same printer)

funny enough, after changing the driver once, any driver I picked worked and I didn't get the error again

Source