Windows 7 大约每周都会让我崩溃

Question

我有 Windows 7 Pro 64 位版本，似乎每周我都会遇到蓝屏，因为它出于某种原因崩溃了。

我不知道是什么原因造成的。

1. 我有 4 场内存，其中 2 个不是 100% 确定它们是否能正常工作。我这样说是因为它在某些遭受电涌的计算机上，并且我获得了仍在免费工作的 RAM。所以我不确定这是否会导致问题。

2. 在我使用 64 位 Windows 7 Pro 之前，我使用的是 Windows XP Pro。我能够将我的 Intel E2180 双核 CPU 超频到 3GHz，但现在我不能再这样做了，不得不将它降低到 2.8GHz。

当我尝试将其设为 3GHz 时，我的计算机会打开并尝试通电，但它会失败并关闭。它发出的咔嗒声总是伴随着关机。

所以我把它降低到 2.8，使用 prime95，做了 30 分钟的折磨测试，它从未崩溃过一次。我认为温度不会超过 60 度。

但是，偶尔我会听到同样的咔哒声，就好像计算机即将断电，但很快又恢复了供电。我不确定这是因为它即将进入休眠模式还是什么。

我怎样才能截取蓝屏的屏幕截图，以便在它再次发生时（可能是下周）我可以发布一些内容来显示它所说的内容？谢谢。

这是我遇到的所有蓝屏。

已检测到问题并已关闭 Windows 以防止损坏您的计算机。

问题似乎是由以下文件引起的：ntoskrnl.exe

IRQL_NOT_LESS_OR_EQUAL

如果这是您第一次看到此停止错误屏幕，请重新启动计算机。如果再次出现此屏幕，请执行以下步骤：

检查以确保正确安装了任何新硬件或软件。如果这是新安装，请向您的硬件或软件制造商咨询您可能需要的任何 Windows 更新。

如果问题仍然存在，请禁用或删除任何新安装的硬件或软件。禁用 BIOS 内存选项，例如缓存或阴影。如果您需要使用安全模式删除或禁用组件，请重新启动计算机，按 F8 选择高级启动选项，然后选择安全模式。

技术信息：

*** 停止：0x0000000a (0x0000000000000028, 0x0000000000000002, 0x0000000000000000, 0xffffff80002b18090)

*** ntoskrnl.exe - 地址 0xfffff80002ad5f00 base at 0xfffff80002a64000 DateStamp 0x4a5bc600

// 我有以下 3 个

A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: Ntfs.sys

SYSTEM_SERVICE_EXCEPTION

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x0000003b (0x00000000c0000005, 0xfffff80002d48b9b, 0xfffff88008e9d080, 
0x0000000000000000)

*** Ntfs.sys - Address 0xfffff880012aea20 base at 0xfffff88001247000 DateStamp 
0x4a5bc14f

已检测到问题并已关闭 Windows 以防止损坏您的计算机。

The problem seems to be caused by the following file: ntoskrnl.exe

KMODE_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 
0x0000000000000000)

*** ntoskrnl.exe - Address 0xfffff80002ad1ed0 base at 0xfffff80002a60000 DateStamp 
0x4a5bc600

不确定它们到底是什么。快速良好的搜索显示第一个是关键文件，但不确定如果它真的损坏了如何获取新文件。

磁盘检查

C:\Windows\system32>chkdsk
The type of the file system is NTFS.

WARNING!  F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
  160000 file records processed.
File verification completed.
  165 large file records processed.
  0 bad file records processed.
  2 EA records processed.
  62 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
  234340 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
  160000 file SDs/SIDs processed.
Security descriptor verification completed.
  37171 data files processed.
CHKDSK is verifying Usn Journal...
  36260256 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.

 102406310 KB total disk space.
  41217544 KB in 121145 files.
     73576 KB in 37172 indexes.
         0 KB in bad sectors.
    265510 KB in use by the system.
     65536 KB occupied by the log file.
  60849680 KB available on disk.

      4096 bytes in each allocation unit.
  25601577 total allocation units on disk.
  15212420 allocation units available on disk.

更新

有另一个崩溃要添加到列表中。我想我的电脑正试图经历它可能经历的每一次不同的崩溃

A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: Ntfs.sys

NTFS_FILE_SYSTEM

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x00000024 (0x00000000001904fb, 0xfffff880096d3d98, 0xfffff880096d35f0, 
0xfffff80002ae2167)

*** Ntfs.sys - Address 0xfffff880012233d8 base at 0xfffff88001202000 DateStamp 
0x4a5bc14f

Answer 1

您不需要对蓝屏进行截图（尽管最简单的方法是使用数码相机）。

您可以使用BlueScreenView重新创建蓝屏，因此请在发布更多信息之前尽可能多地分析您的问题。

BlueScreenView 会扫描在“蓝屏死机”崩溃期间创建的所有小型转储文件，并在一张表中显示有关所有崩溃的信息。对于每次崩溃，BlueScreenView 都会显示 minidump 文件名、崩溃的日期/时间、蓝屏中显示的基本崩溃信息（Bug Check Code 和 4 个参数）以及可能导致崩溃的驱动程序或模块的详细信息（文件名、产品名称、文件描述和文件版本）。对于上窗格中显示的每个崩溃，您可以在下窗格中查看崩溃期间加载的设备驱动程序的详细信息。BlueScreenView 还会标记其地址在崩溃堆栈中找到的驱动程序，因此您可以轻松定位可能导致崩溃的可疑驱动程序。