如何创建jabber/XMPP代理/日志记录服务?

Jes*_*Jes 5 java xmpp xml-rpc smack

我正在为一家公司工作,该公司正在使用Google Chatback(与我公司案例中的支持员工进行匿名聊天)作为主要的聊天服务提供商.此服务使用XMPP(以前称为Jabber)协议来发送和接收消息.

我们公司有十个支持员工帐户,可以通过我们在我们网站上使用的聊天服务访问它们.员工同时使用Mac OSX和Windows,以及不同操作系统上的不同客户端.聊天也可以通过Android和iOS上的原生应用程序获得.

我们需要一种用于记录聊天会话的服务,我们一直在寻找专有的解决方案,但这些在移动平台上是不受支持的,而且这基本上就是交易破解者.

我决定的解决方案是在消息链中引入另一个链接,记录所有消息.这个想法是服务器通过这个代理发送,根据它的聊天会话记录消息,然后以适当的方式保存这些日志.目前,他们将所有日志存储在Dropbox文件夹中,这是一个容易出错的活动.

理论上,这将允许我们的支持者使用他们选择的任何操作系统/客户端,并且日志将最终在同一个地方.

在使用Smack API进行了一些测试之后,我得出结论,我的XMPP客户端(Android和Windows上的Trillian)都回复了它上次收到消息的资源.这实际上意味着我实现的非常简单的聊天记录器被忽略了.

使用下面的代码与另一个并行运行的客户端进行了测试.只有一个客户端收到该消息.

ConnectionConfiguration config = new ConnectionConfiguration("talk.google.com", 5222, "googlemail.com");
config.setSecurityMode(ConnectionConfiguration.SecurityMode.required);
config.setSASLAuthenticationEnabled(true);
XMPPConnection connection = new XMPPConnection(config);
connection.connect();

Presence presence = new Presence(Presence.Type.unavailable);
connection.login("android_client_username", "android_client_pass");
Message message = new Message("my_test_email@gmail.com");
message.setBody("Hello World!");
connection.sendPacket(message);
connection.sendPacket(presence);
connection.addPacketListener(new PacketListener() {
          public void processPacket(Packet packet) {
             if (packet instanceof Message) {
                Message message = (Message) packet;
                System.out.println(message.getBody()); 
             }
           }
        }, new MessageTypeFilter(Message.Type.chat));
Run Code Online (Sandbox Code Playgroud)
  • 是否可以使用Google Talk服务创建此类代理,即无需托管我们自己的XMPP服务器?
  • 是否可以远程监听服务器上的所有数据包?
  • 如果没有,那么使用开放协议(如XMPP)的匿名基于Web的聊天客户端有哪些替代方案?

感谢您的时间.

Gjo*_*ski 3

如果您不使用 Google Chatback 服务,那么设置您需要的环境相对容易。为了记录 XMPP 消息,聊天必须通过 MUC(多用户聊天)完成。您需要以下组件:

  • 书籍: http: //professionalxmpp.com/
  • HTTP服务器
  • Jabber/XMPP 服务器(例如 ejabberd)
  • 每个支持席位的聊天室
  • 使用perl和Net::Jabber(不是Net::XMPP,因为它不支持MUC)创建脚本/进程/守护进程,它将登录到XMPP服务器并加入适当的聊天室。聊天室中的其他参与者将是您的支持人员之一,也是寻求支持的人员。脚本必须以这样的方式设置,即它在收到 MUC 消息后执行您想要的任何操作(例如存储在数据库中)。这并不是什么工作,因为当您安装 Net::Jabber 时,有一些示例脚本,您只需在其中添加/修改部分代码。
  • 如果您想通过 Web 浏览器聊天,则必须使用 Strope.js 以便通过正确的代理配置通过 HTTP 服务器与 XMPP 服务器建立 BOSH 连接。

除了使用 Net::Jabber 的 Perl 脚本之外,所有这些内容都可以在书中找到。

我也许帮不了什么忙,但如果你决定走这条路,我会帮忙的。如果 Google Chatback 支持 MUC,那么您只需要 Perl/Net::Jabber 部分。

编辑:perl XMPP 守护进程

#!/usr/bin/perl -w

use strict;
use Net::Jabber;
use threads;
use DBI;

my $server = shift @ARGV;
my $port = shift @ARGV;
my $username = shift @ARGV;
my $password = shift @ARGV;
my $resource = shift @ARGV;
my $chatroom = shift @ARGV;

my %img = ('URGENT' => 'urgent.png',
            'HIGH' => 'high.png',
            'MEDIUM' => 'medium.png',
            'LOW' => 'low.png');

my $dbname_status= 'db';
my $dbuser_status= 'user';
my $dbpass_status= 'pass';
my $dbhost_status = 'localhost';
my $dbport_status = 5432;

my $dbh_status = DBI->connect("dbi:Pg:dbname=$dbname_status;host=$dbhost_status;port=$dbport_status", $dbuser_status, $dbpass_status, {AutoCommit => 0, RaiseError => 1});
my $sth_status = $dbh_status->prepare(qq{SELECT * FROM sosrhs_ticketstatus});
$sth_status->execute;
my %status = ();
while (my $res = $sth_status->fetchrow_hashref)
{
    $status{$res->{status}} = $res->{id};
}
$sth_status->finish;
$dbh_status->disconnect;

print "\nSERVER: ", $server, "\n";
print 'PORT: ', $port, "\n";
print 'USERNAME: ', $username, "\n";
print 'RESOURCE: ', $resource, "\n";


$SIG{HUP} = \&Stop;
$SIG{KILL} = \&Stop;
$SIG{TERM} = \&Stop;
$SIG{INT} = \&Stop;

my $Connection = new Net::Jabber::Client();

$Connection->SetCallBacks(message => sub {threads->create('InMessage', (@_))->join()},
                          presence => sub {threads->create('InPresence', (@_))->join()},
                          iq => sub {threads->create('InIQ', (@_))->join()}
                          );

my $status = $Connection->Connect(hostname=>$server,
                                  port=>$port,
                                 );

if (!(defined($status)))
{
    print "ERROR:  Jabber server is down or connection was not allowed.\n";
    print "        ($!)\n";
    exit(0);
}

my @result = $Connection->AuthSend(username=>$username,
                                   password=>$password,
                                   resource=>$resource);

if ($result[0] ne "ok")
{
    print "ERROR: Authorization failed: $result[0] - $result[1]\n";
    exit(0);
}

print "Logged in to $server:$port...\n";

$Connection->RosterGet();

print "Getting Roster to tell server to send presence info...\n";

$Connection->PresenceSend();

print "Sending presence to tell world that we are logged in...\n";

$Connection->MUCJoin(room => $chatroom,
                    server => 'conference.' . $server,
                    nick => $username);

print 'Join ' . $chatroom . '@conference.sosrhs MUC room...';
print "\n";

while(defined($Connection->Process())) { }

print "ERROR: The connection was killed...\n";

exit(0);


sub Stop
{
    print "Exiting...\n";
    $Connection->Disconnect();
    exit(0);
}


sub InMessage
{
    my $sid = shift;
    my $message = shift;

    my $type = $message->GetType();
    my $fromJID = $message->GetFrom("jid");

    my $from = $fromJID->GetUserID();
    my $resource = $fromJID->GetResource();
    my $subject = $message->GetSubject();
    my $body = $message->GetBody();
    #print "===\n";
    #print "Message ($type)\n";
    #print "  From: $from ($resource)\n";
    #print "  Subject: $subject\n";
    #print "  Body: $body\n";
    #print "===\n";
    #print $message->GetXML(),"\n";
    #print "===\n";

    if ($from eq 'ticket_distributor')
    {
        if ($body =~ /^ticketrelay /)
        {
            &to_group($body);
        }
        elsif ($body =~ /^ackrelay /)
        {
            &to_group_ack($body);
        }
        elsif ($body =~ /^ticketupdaterelay /)
        {
            &to_group_update($body);
        }
        elsif ($body =~ /^ticketwithdrawrelay /)
        {
            &to_group_withdraw($body);
        }
        elsif ($body =~ /^ticketclearrelay /)
        {
            &to_group_clear($body);
        }
        elsif ($body =~ /^ticketcloserelay /)
        {
            &to_group_close($body);
        }
        elsif ($body =~ /^ticketfwdrelay /)
        {
            &to_group_fwd($body);
        }
    }
    else
    {
        if ($body =~ /^ticketnew /)
        {
            &to_group($body);
            &to_ticket_distributor($body);
        }
        elsif ($body =~ /^ack /)
        {
            &to_ticket_distributor_ack($body);
        }
        elsif ($body =~ /^ticketupdate /)
        {
            &to_ticket_distributor_update($body);
        }
        elsif ($body =~ /^ticketwithdraw /)
        {
            &to_ticket_distributor_withdraw($body);
        }
        elsif ($body =~ /^ticketclear /)
        {
            &to_ticket_distributor_clear($body);
        }
        elsif ($body =~ /^ticketclose /)
        {
            &to_ticket_distributor_close($body);
        }
        elsif ($body =~ /^ticketfwd /)
        {
            &to_ticket_distributor_fwd($body);
        }
    }
}


sub InIQ
{
    my $sid = shift;
    my $iq = shift;

    my $from = $iq->GetFrom();
    my $type = $iq->GetType();
    my $query = $iq->GetQuery();
    my $xmlns = $query->GetXMLNS();
    #print "===\n";
    #print "IQ\n";
    #print "  From $from\n";
    #print "  Type: $type\n";
    #print "  XMLNS: $xmlns";
    #print "===\n";
    #print $iq->GetXML(),"\n";
    #print "===\n";
}

sub InPresence
{
    my $sid = shift;
    my $presence = shift;

    my $from = $presence->GetFrom();
    my $type = $presence->GetType();
    my $status = $presence->GetStatus();
    #print "===\n";
    #print "Presence\n";
    #print "  From $from\n";
    #print "  Type: $type\n";
    #print "  Status: $status\n";
    #print "===\n";
    #print $presence->GetXML(),"\n";
    #print "===\n";

    if ($type eq 'subscribe')
    {
        my @usrreq = split('@', $from);
        my $usrreq = $usrreq[0] . '@' . $server;
        $Connection->Subscription(type => 'subscribed',
                                    to => $usrreq
                                    );
    }
}

# Functions for actions taken upon ticket
sub to_ticket_distributor
{
    my $msg = shift;
    my @msg = split(' ', $msg);
    print "\n$username : $msg[0] $msg[1]\n";
    my $dbname= 'db';
    my $dbuser= 'user';
    my $dbpass= 'pass';
    my $dbhost = 'localhost';
    my $dbport = 5432;

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1});
    my $sth = $dbh->prepare(qq{SELECT * FROM sosrhs_tickets_v where ticket_id = ?});
    $sth->execute($msg[1]);
    my $group_assigned_groupnamechat = '';
    while (my $res = $sth->fetchrow_hashref)
    {
        $group_assigned_groupnamechat = $res->{group_assigned_groupnamechat};
    }
    $sth->finish;

    $dbh->disconnect;

    $Connection->MessageSend(to => 'ticket_distributor@' . $server,
                            type => 'chat',
                            body => $msg[1] . ' ' . $group_assigned_groupnamechat);
}

sub to_ticket_distributor_ack
{
    my $msg = shift;
    my @msg = split(' ', $msg);
    print "\n$username : $msg[0] $msg[1] $msg[2]\n";
    my $dbname= 'db';
    my $dbuser= 'user';
    my $dbpass= 'pass';
    my $dbhost = 'localhost';
    my $dbport = 5432;

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1});
    my $sth = $dbh->do(qq{UPDATE sosrhs_tickets SET ticketstatus = $status{'WORK IN PROGRESS'}, user_accepted = '$msg[2]', tmstmp_accepted = now() WHERE ticket_id = $msg[1]});
    $dbh->commit;

    $sth = $dbh->prepare(qq{SELECT * FROM sosrhs_tickets_v where ticket_id = ?});
    $sth->execute($msg[1]);
    my $user_creator_groups_id = '';
    while (my $res = $sth->fetchrow_hashref)
    {
        $user_creator_groups_id = $res->{user_creator_groups_id};
    }
    $sth->finish;

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_groups WHERE id = ?});
    $sth->execute($user_creator_groups_id);
    my $user_creator_groupchatname = '';
    while (my $res = $sth->fetchrow_hashref)
    {
        $user_creator_groupchatname = $res->{groupnamechat};
    }
    $sth->finish;

    $dbh->disconnect;

    $Connection->MessageSend(to => 'ticket_distributor@' . $server,
                            type => 'chat',
                            body => 'ackrelay ' . $msg[1] . ' ' . $user_creator_groupchatname);

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server,
                            type => 'groupchat',
                            body => 'ackfinish ' . $msg[1]);
}

sub to_ticket_distributor_update
{
    my $msg = shift;
    my @msg = split(' ', $msg);
    print "\n$username : $msg[0] $msg[1] $msg[2]\n";
    my $ticket_action = shift @msg;
    my $ticket_id = shift @msg;
    my $user_id_update = shift @msg;
    my $ticket_comment = join(' ', @msg);
    my $dbname= 'db';
    my $dbuser= 'user';
    my $dbpass= 'pass';
    my $dbhost = 'localhost';
    my $dbport = 5432;

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1});
    my $sth = $dbh->prepare(qq{INSERT INTO sosrhs_tickets_comments (ticket_id, users_id, comment) VALUES (?, ?, ?)});
    $sth->execute($ticket_id, $user_id_update, $ticket_comment);
    $dbh->commit;

    $sth = $dbh->prepare(qq{SELECT * FROM sosrhs_tickets_v where ticket_id = ?});
    $sth->execute($ticket_id);
    my $user_creator_groups_id = '';
    while (my $res = $sth->fetchrow_hashref)
    {
        $user_creator_groups_id = $res->{user_creator_groups_id};
    }
    $sth->finish;

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_groups WHERE id = ?});
    $sth->execute($user_creator_groups_id);
    my $user_creator_groupchatname = '';
    while (my $res = $sth->fetchrow_hashref)
    {
        $user_creator_groupchatname = $res->{groupnamechat};
    }
    $sth->finish;

    $dbh->disconnect;

    $Connection->MessageSend(to => 'ticket_distributor@' . $server,
                            type => 'chat',
                            body => 'ticketupdaterelay ' . $ticket_id . ' ' . $user_creator_groupchatname);

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server,
                            type => 'groupchat',
                            body => 'ticketupdatefinish ' . $ticket_id);
}

sub to_ticket_distributor_withdraw
{
    my $msg = shift;
    my @msg = split(' ', $msg);
    print "\n$username : $msg[0] $msg[1]\n";
    my $ticket_action = shift @msg;
    my $ticket_id = shift @msg;
    my $user_id_withdraw = shift @msg;
    my $dbname= 'db';
    my $dbuser= 'user';
    my $dbpass= 'pass';
    my $dbhost = 'localhost';
    my $dbport = 5432;

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1});
    my $sth = $dbh->do(qq{UPDATE sosrhs_tickets SET ticketstatus = $status{'WITHDRAWN'}, user_withdrawn = $user_id_withdraw, tmstmp_withdrawn = now() WHERE ticket_id = $ticket_id});
    $dbh->commit;

    $sth = $dbh->prepare(qq{SELECT * FROM sosrhs_tickets_v where ticket_id = ?});
    $sth->execute($ticket_id);
    my $user_creator_groups_id = '';
    while (my $res = $sth->fetchrow_hashref)
    {
        $user_creator_groups_id = $res->{user_creator_groups_id};
    }
    $sth->finish;

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_groups WHERE id = ?});
    $sth->execute($user_creator_groups_id);
    my $user_creator_groupchatname = '';
    while (my $res = $sth->fetchrow_hashref)
    {
        $user_creator_groupchatname = $res->{groupnamechat};
    }
    $sth->finish;

    $dbh->disconnect;

    $Connection->MessageSend(to => 'ticket_distributor@' . $server,
                            type => 'chat',
                            body => 'ticketwithdrawrelay ' . $ticket_id . ' ' . $user_creator_groupchatname);

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server,
                            type => 'groupchat',
                            body => 'ticketwithdrawfinish ' . $ticket_id);
}

sub to_ticket_distributor_clear
{
    my $msg = shift;
    my @msg = split(' ', $msg);
    print "\n$username : $msg[0] $msg[1]\n";
    my $ticket_action = shift @msg;
    my $ticket_id = shift @msg;
    my $user_id_clear = shift @msg;
    my $dbname= 'db';
    my $dbuser= 'user';
    my $dbpass= 'pass';
    my $dbhost = 'localhost';
    my $dbport = 5432;

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1});
    my $sth = $dbh->do(qq{UPDATE sosrhs_tickets SET ticketstatus = $status{'CLEARED'}, user_cleared = $user_id_clear, tmstmp_cleared = now() WHERE ticket_id = $ticket_id});
    $dbh->commit;

    $sth = $dbh->prepare(qq{SELECT * FROM sosrhs_tickets_v where ticket_id = ?});
    $sth->execute($ticket_id);
    my $user_creator_groups_id = '';
    while (my $res = $sth->fetchrow_hashref)
    {
        $user_creator_groups_id = $res->{user_creator_groups_id};
    }
    $sth->finish;

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_groups WHERE id = ?});
    $sth->execute($user_creator_groups_id);
    my $user_creator_groupchatname = '';
    while (my $res = $sth->fetchrow_hashref)
    {
        $user_creator_groupchatname = $res->{groupnamechat};
    }
    $sth->finish;

    $dbh->disconnect;

    $Connection->MessageSend(to => 'ticket_distributor@' . $server,
                            type => 'chat',
                            body => 'ticketclearrelay ' . $ticket_id . ' ' . $user_creator_groupchatname);

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server,
                            type => 'groupchat',
                            body => 'ticketclearfinish ' . $ticket_id);
}

sub to_ticket_distributor_close
{
    my $msg = shift;
    my @msg = split(' ', $msg);
    print "\n$username : $msg[0] $msg[1]\n";
    my $ticket_action = shift @msg;
    my $ticket_id = shift @msg;
    my $user_id_close = shift @msg;
    my $dbname= 'db';
    my $dbuser= 'user';
    my $dbpass= 'pass';
    my $dbhost = 'localhost';
    my $dbport = 5432;

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1});
    my $sth = $dbh->do(qq{UPDATE sosrhs_tickets SET ticketstatus = $status{'CLOSED'}, user_closed = $user_id_close, tmstmp_closed = now() WHERE ticket_id = $ticket_id});
    $dbh->commit;

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_users_v WHERE groups_id = (SELECT group_assigned_id FROM sosrhs_tickets_v WHERE ticket_id = ?)});
    $sth->execute($ticket_id);
    my $user_accepted_groupchatname = '';
    while (my $res = $sth->fetchrow_hashref)
    {
        $user_accepted_groupchatname = $res->{groupnamechat};
    }
    $sth->finish;

    $dbh->disconnect;

    $Connection->MessageSend(to => 'ticket_distributor@' . $server,
                            type => 'chat',
                            body => 'ticketcloserelay ' . $ticket_id . ' ' . $user_accepted_groupchatname);

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server,
                            type => 'groupchat',
                            body => 'ticketclosefinish ' . $ticket_id);
}

sub to_ticket_distributor_fwd
{
    my $msg = shift;
    my @msg = split(' ', $msg);
    print "\n$username : $msg[0] $msg[1] $msg[2]\n";
    my $ticket_action = shift @msg;
    my $ticket_id = shift @msg;
    my $user_id_fwd = shift @msg;
    my $group_id_fwd_to = shift @msg;
    my $dbname= 'db';
    my $dbuser= 'user';
    my $dbpass= 'pass';
    my $dbhost = 'localhost';
    my $dbport = 5432;

    my $dbh = DBI->connect("dbi:Pg:dbname=$dbname;host=$dbhost;port=$dbport", $dbuser, $dbpass, {AutoCommit => 0, RaiseError => 1});
    my $sth = $dbh->do(qq{UPDATE sosrhs_tickets SET ticketstatus = $status{'ASSIGNED'}, user_accepted = NULL, tmstmp_accepted = NULL, group_assigned = $group_id_fwd_to WHERE ticket_id = $ticket_id});
    $dbh->commit;

    $sth = $dbh->prepare(qq{INSERT INTO sosrhs_tickets_comments (ticket_id, users_id, groups_id_fwd_to) VALUES (?, ?, ?)});
    $sth->execute($ticket_id, $user_id_fwd, $group_id_fwd_to);
    $dbh->commit;

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_groups WHERE id = (SELECT group_assigned_id FROM sosrhs_tickets_v WHERE ticket_id = ?)});
    $sth->execute($ticket_id);
    my $user_fwd_groupchatname = '';
    while (my $res = $sth->fetchrow_hashref)
    {
        $user_fwd_groupchatname = $res->{groupnamechat};
    }
    $sth->finish;

    $sth = $dbh->prepare(qq{SELECT groupnamechat FROM sosrhs_groups WHERE id = (SELECT user_creator_groups_id FROM sosrhs_tickets_v WHERE ticket_id = ?)});
    $sth->execute($ticket_id);
    my $user_creator_groupchatname = '';
    while (my $res = $sth->fetchrow_hashref)
    {
        $user_creator_groupchatname = $res->{groupnamechat};
    }
    $sth->finish;

    $dbh->disconnect;

    $Connection->MessageSend(to => 'ticket_distributor@' . $server,
                            type => 'chat',
                            body => 'ticketfwdrelay ' . $ticket_id . ' ' . $user_fwd_groupchatname);

    $Connection->MessageSend(to => 'ticket_distributor@' . $server,
                            type => 'chat',
                            body => 'ticketfwdrelay ' . $ticket_id . ' ' . $user_creator_groupchatname);

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server,
                            type => 'groupchat',
                            body => 'ticketfwdfinish ' . $ticket_id);
}

# Functions for relayed actions from ticket_distributor
sub to_group
{
    my $msg = shift;
    my @msg = split(' ', $msg);
    print "\n$username : $msg[0] $msg[1]\n";

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server,
                            type => 'groupchat',
                            body => &build_new_ticket_message($msg[1]));
}

sub to_group_ack
{
    my $msg = shift;
    my @msg = split(' ', $msg);
    print "\n$username : $msg[0] $msg[1]\n";

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server,
                            type => 'groupchat',
                            body => 'ackrelay ' . $msg[1]);
}

sub to_group_update
{
    my $msg = shift;
    my @msg = split(' ', $msg);
    print "\n$username : $msg[0] $msg[1]\n";

    $Connection->MessageSend(to => $chatroom . '@conference.' . $server,
                            type => 'groupchat',
                            body => 'ticketupdaterelay ' . $msg[1]);
}