EMV:第二次在6985中生成AC结果SW_Error访问条件不满足

ray*_*owe 5 payment credit-card emv mastercard

我正在做一些EMV测试,希望有人可以阐明我所看到的内容。我正在运行适用于我们解决方案的万事达卡M-TIP测试,并且看到一些意外结果。使用M-TIP 50测试卡运行M-TIP 50测试(1、2、3)时,在第二个GENERATE_AC命令上出现错误。从技术上讲,我们的解决方案被定义为具有在线功能的脱机,但是我们目前正在完全脱机的环境中进行测试。

我花了很多时间阅读EMV书籍并搜寻Google,但我仍然不明白为什么它会返回6985。我现在能想到的最好猜测是,它与CDA有关(在这个过程中也应该发生?)

我已经包含了第一和第二个GEN_AC请求和响应,以显示正在发生的事情。如果有人可以洞悉正在发生或正在发生的事情,我将不胜感激。

在此处输入图片说明

    1st Generate AC (ARQC)
  Request : 80 AE 90 00 2F 00 00 00 00 20 00 00 00 00 00 00 00 00 80 00 80 00 08 26 17 01 03 00 B0 32 0F C0 22 00 00 00 00 00 00 00 00 00 00 44 03 02 16 11 12 60 00 80
    Class    :80
    Ins      :AE
    P1       :90
    P2       :00
    Lc       :2F
    Data     :00 00 00 00 20 00 00 00 00 00 00 00 00 80 00 80 00 08 26 17 01 03 00 B0 32 0F C0 22 00 00 00 00 00 00 00 00 00 00 44 03 02 16 11 12 60 00 80
      Tag 9F 02: Transaction Amount                                             : 00 00 00 00 20 00
        Amount value: 20.00
      Tag 9F 03: Cashback Amount                                                : 00 00 00 00 00 00
        Amount value: 0.00
      Tag 95   : Terminal Verification Results (TVR)                            : 00 80 00 80 00
        Byte 1 bit 8   = 0      Offline data authentication was performed
               bit 7   = 0      SDA passed or not performed
               bit 6   = 0      No ICC data missing
               bit 5   = 0      Card does not appear on terminal exception file
               bit 4   = 0      DDA passed or not performed
               bit 3   = 0      CDA passed or not performed
               bit 2   = 0      SDA not selected
               bit 1   = 0      RFU
        Byte 2 bit 8   = 1      ICC and terminal have different application versions
               bit 7   = 0      No Expired application
               bit 6   = 0      Application effective
               bit 5   = 0      Requested service allowed for card product
               bit 4   = 0      No New card
               bit 3   = 0      RFU
               bit 2   = 0      RFU
               bit 1   = 0      RFU
        Byte 3 bit 8   = 0      Cardholder verification was successful or not performed
               bit 7   = 0      Recognised CVM
               bit 6   = 0      PIN Try Limit not exceeded
               bit 5   = 0      No PIN entry required (PIN pad may or may not be present or may or may not be working)
               bit 4   = 0      No PIN entry required (PIN pad may or may not be present)
               bit 3   = 0      No Online PIN entered
               bit 2   = 0      RFU
               bit 1   = 0      RFU
        Byte 4 bit 8   = 1      Transaction exceeds floor limit
               bit 7   = 0      Lower consecutive offline limit not exceeded
               bit 6   = 0      Upper consecutive offline limit not exceeded
               bit 5   = 0      Transaction not selected randomly for online processing
               bit 4   = 0      Merchant did not force transaction online
               bit 3   = 0      RFU
               bit 2   = 0      RFU
               bit 1   = 0      RFU
        Byte 5 bit 8   = 0      No Default TDOL used
               bit 7   = 0      Issuer authentication passed or not performed
               bit 6   = 0      Script processing passed before final GENERATE AC or no script received
               bit 5   = 0      Script processing passed after final GENERATE AC or no script received
               bit 4   = 0      RFU
               bit 3   = 0      RFU
               bit 2   = 0      RFU
               bit 1   = 0      RFU
      Tag 5F 2A: Transaction Currency Code                                      : 08 26
        Code (num) = 08 26
        Code (an)  = GBP
        Currency   = Pound Sterling
      Tag 9A   : Transaction Date                                               : 17 01 03
        Year : 2017
        Month: January
        Day  : 03
      Tag 9C   : Transaction Type                                               : 00
        Purchase (of goods or services)
      Tag 9F 37: Unpredictable Number                                           : B0 32 0F C0
      Tag 9F 35: Terminal Type                                                  : 22
        Terminal Type: 22
        Attended
        Merchant
        Offline with online capability
      Tag 9F 45: Data Authentication Code                                       : 00 00
      Tag 9F 4C: ICC Dynamic Number                                             : 00 00 00 00 00 00 00 00
      Tag 9F 34: Cardholder Verification Method (CVM) Results                   : 44 03 02
        Byte 1 bit 8  = 0      (default value)
               bit 7  = 1      (Apply succeeding CVM field if this CVM is unsuccessful)
               bit 6-1= 000100 (Enciphered PIN verification performed by ICC)
        Byte 2        = '03'   (If terminal supports the CVM type)
        Byte 3        = '02'   (Successful)
      Tag 9F 21: Transaction Time                                               : 16 11 12
        Time         = 16:11:12
        Hours   (HH) = 16
        Minutes (MM) = 11
        Seconds (SS) = 12
      Tag 9F 40: Additional Terminal Capabilities                               : 60 00 80
        Byte 1 bit 8 = 0      Cash NOT supported
               bit 7 = 1      Goods supported
               bit 6 = 1      Services supported
               bit 5 = 0      CashBack NOT supported
               bit 4 = 0      Inquiry NOT supported
               bit 3 = 0      Transfer NOT supported
               bit 2 = 0      Payment NOT supported
               bit 1 = 0      Administrative NOT supported
        Byte 2 bit 8 = 0      CashBack Deposit NOT supported
               bit 7 = 0      RFU
               bit 6 = 0      RFU
               bit 5 = 0      RFU
               bit 4 = 0      RFU
               bit 3 = 0      RFU
               bit 2 = 0      RFU
               bit 1 = 0      RFU
        Byte 3 bit 8 = 1      Numeric keys supported
               bit 7 = 0      Alphabetic and special characters keys NOT supported
               bit 6 = 0      Command keys NOT supported
               bit 5 = 0      Function keys NOT supported
               bit 4 = 0      RFU
               bit 3 = 0      RFU
               bit 2 = 0      RFU
               bit 1 = 0      RFU
        Byte 4 bit 8 = 0      Print, attendant NOT supported
               bit 7 = 0      Print, cardholder NOT supported
               bit 6 = 0      Display, attendant NOT supported
               bit 5 = 0      Display, cardholder NOT supported
               bit 4 = 0      RFU
               bit 3 = 0      RFU
               bit 2 = 0      Code table 10 NOT supported
               bit 1 = 0      Code table 9 NOT supported
        Byte 5 bit 8 = 0      Code table 8 NOT supported
               bit 7 = 0      Code table 7 NOT supported
               bit 6 = 0      Code table 6 NOT supported
               bit 5 = 0      Code table 5 NOT supported
               bit 4 = 0      Code table 4 NOT supported
               bit 3 = 0      Code table 3 NOT supported
               bit 2 = 0      Code table 2 NOT supported
               bit 1 = 0      Code table 1 NOT supported
  masterKeyAC: 9E 15 20 43 13 F7 31 8A CB 79 B9 0B D9 86 AD 29
  uniqueKeyAC: 80 32 AD CE E0 B9 40 BA FB E3 5B 5B 15 9E 8F EA
  MCHIP SKD Session Key Derivation
    ATC:                             00 08
    UN:                              B0 32 0F C0
    Cryptogram Version No.:          10
    ICC Master Key AC:               9E 15 20 43 13 F7 31 8A CB 79 B9 0B D9 86 AD 29
    Derived Card Unique Key:         80 32 AD CE E0 B9 40 BA FB E3 5B 5B 15 9E 8F EA
    Derived Session Key:             A1 00 11 56 78 15 15 85 2B 53 76 A9 18 14 AA F2
  AC calculation: 00 00 00 00 20 00 00 00 00 00 00 00 00 80 00 80 00 08 26 17 01 03 00 B0 32 0F C0 79 00 00 08 A7 40 0F 04 00 00 80
    Amount Authorised                      : 00 00 00 00 20 00
    Amount Other                           : 00 00 00 00 00 00
    Terminal Verification Results          : 00 80 00 80 00
    Transaction Currency Code              : 08 26
    Transaction Date                       : 17 01 03
    Transaction Type                       : 00
    Unpredictable Number                   : B0 32 0F C0
    Application Interchange Profile        : 79 00
    Application Transaction Counter        : 00 08
    Card Verification Results              : A7 40 0F 04 00 00
    AC Session Key                         : A1 00 11 56 78 15 15 85 2B 53 76 A9 18 14 AA F2
  CDA Signature Generation
    Input data:                       E0 B8 C8 03 72 22 60 00 80 30 00 00 00 00 00 20 00 00 00 00 00 00 00 00 80 00 80 00 08 26 17 01 03 00 B0 32 0F C0 22 00 00 00 00 00 00 00 00 00 00 44 03 02 16 11 12 60 00 80 9F 27 01 80 9F 36 02 00 08 9F 10 12 02 10 A7 40 0F 04 00 00 00 00 00 00 00 00 00 00 00 FF
    ICC dynamic number:               98 43 55 5A 0A C1 C2 4A
    ICC private key:                  1A C2 53 A6 2F FC 28 F2 CA 67 EE 9B 2C BE 16 C2 38 FB E3 C8 8B 28 4A 81 18 44 4B 6A BD 6F 68 FD F4 70 23 62 20 D1 4A 1A 11 6F E4 A8 5C 33 FE 1E 35 CD 9A 3F 48 44 13 64 A3 E9 50 58 ED 26 35 82 D3 6E FA 8E A4 EF EE A2 42 21 C5 4C 02 FB 5D C3 AE 17 97 8B D6 CE 6B 68 A2 4B 3B 13 C8 61 3A 2E 1E 0A 53 1B A1 71 AF 7E 1E FF 44 4B FF 72 50 03 89 F6 64 2F 0F 62 E4 9A 43 0C 6D F7 0C 07 EE 0D
    ICC public modulus:               A0 8D F5 E5 1F E8 F5 B0 BE 6F 97 A3 0C 74 88 8D 55 E7 56 B3 42 F1 BF 06 91 99 C4 80 70 9C 75 F3 BA A0 D4 4C C4 E7 BC 9C 68 9F 5B F2 29 37 F4 B5 42 D1 9D 7B B1 98 74 5B D7 77 E2 15 8E E5 41 12 8A 15 8E 73 6A 88 4B 82 C5 21 61 6E F0 6F 8D 26 7C 07 B1 EF 79 8A B5 77 AA A3 C6 DD 89 37 C9 B2 34 4C EC AD 5A B8 D5 29 BC AC A7 F9 EC EA DE 85 99 0F 1E 04 FE AE 9F A0 33 DF 69 12 68 F9 F2 D5
    Terminal unpredictable number:    B0 32 0F C0
    Signature:                        89 A6 C6 A0 AD 68 43 14 03 EE 4E 92 4B A8 CE B0 ED D9 F2 23 9A AB C9 90 D6 67 FD D5 B4 FF FC 98 99 AB 66 A7 10 0D 5B EB EE 36 7C 36 79 2D A2 A2 92 11 A2 0C 00 71 86 4B BE 20 BA 44 57 73 E5 0C 2D FB 17 AA DE 5C 85 8B 19 66 B8 F3 40 E0 00 EB BF 10 8B 1C AE 91 BD D0 DC 0C D3 D5 40 85 42 72 B0 E2 2F 30 D5 B5 EA 61 29 C9 9F 4F 39 F3 EE BC 66 06 F7 60 11 4D D6 DB 57 CF 57 F6 C1 EF 8C 35
    Signed Dynamic Authentication Data
      Evaluated:          6A 05 01 26 08 98 43 55 5A 0A C1 C2 4A 80 EC 19 0A DB E4 1C 90 B0 AA 00 A2 EC B5 50 A9 54 A9 92 00 1E CA 05 21 B1 DD 13 98 ED BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB 8E 73 0F 77 06 61 76 D4 6A 68 EF 7A 9C 45 23 0C 9A 62 43 C6 BC
        RecoveredDataHeader                    '6A'h
        DynamicApplicationData_for_signature   '05 01 26 08 98 43 55 5A 0A C1 C2 4A 80 EC 19 0A DB E4 1C 90 B0 AA 00 A2 EC B5 50 A9 54 A9 92 00 1E CA 05 21 B1 DD 13 98 ED BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB'h structure
          SignedDataFormat         '05'h
          HashAlgorithmIndicator   '01'h
          ICCDynamicDataLength     38
          ICCDynamicData           '08 98 43 55 5A 0A C1 C2 4A 80 EC 19 0A DB E4 1C 90 B0 AA 00 A2 EC B5 50 A9 54 A9 92 00 1E CA 05 21 B1 DD 13 98 ED'h
          PadPattern               'BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB BB'h
        HashResult                             '8E 73 0F 77 06 61 76 D4 6A 68 EF 7A 9C 45 23 0C 9A 62 43 C6'h
        RecoveredDataTrailer                   'BC'h
      Expected:           6A 05 01 .. .. .. .. BC
        RecoveredDataHeader                    '6A'h
        DynamicApplicationData_for_signature   05 01 .. .. .. structure
          SignedDataFormat         '05'h
          HashAlgorithmIndicator   '01'h
          ICCDynamicDataLength     Length(ICCDynamicData)
          ICCDynamicData           .. concatenation
            QS{0-}
            ''h
          PadPattern               .. concatenation
            QS {..}
            ''h
        HashResult                             .. concatenation
          QS{1-}
          ''h
        RecoveredDataTrailer                   'BC'h
  Previous Transaction History
  Response: 61 A5
    SW1 SW2: 61 A5 (SW_OK Response bytes available(Le))
Get Response
  Request : 00 C0 00 00 A5
    Class    :00
    Ins      :C0
    P1       :00
    P2       :00
    Le       :A5
  Response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
    Ack Byte : C0
    Data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
      Tag 77   : Response Message Template Format 2                             
        Tag 9F 27: Cryptogram Information Data (CID)                              : 80
          Byte 1 bit 8-7 = 10     ARQC
                 bit 6-5 = 00     Payment System specific cryptogram
                 bit 4   = 0      No advice required
                 bit 3-1 = 000    No information given
        Tag 9F 36: Application Transaction Counter (ATC)                          : 00 08
          Decimal value = 8
        Tag 9F 4B: Signed Dynamic Application Data                                : 89 A6 C6 A0 AD 68 43 14 03 EE 4E 92 4B A8 CE B0 ED D9 F2 23 9A AB C9 90 D6 67 FD D5 B4 FF FC 98 99 AB 66 A7 10 0D 5B EB EE 36 7C 36 79 2D A2 A2 92 11 A2 0C 00 71 86 4B BE 20 BA 44 57 73 E5 0C 2D FB 17 AA DE 5C 85 8B 19 66 B8 F3 40 E0 00 EB BF 10 8B 1C AE 91 BD D0 DC 0C D3 D5 40 85 42 72 B0 E2 2F 30 D5 B5 EA 61 29 C9 9F 4F 39 F3 EE BC 66 06 F7 60 11 4D D6 DB 57 CF 57 F6 C1 EF 8C 35
        Tag 9F 10: Issuer Application Data [M/Chip 4]                             : 02 10 A7 40 0F 04 00 00 00 00 00 00 00 00 00 00 00 FF
          Key Derivation Index      = 02
          Cryptogram Version Number = 10
          Card Verification Results (CVR)  = A7 40 0F 04 00 00
            Byte 1 bit 8-7 = 10     AC Returned in Second Generate AC: Not requested
                   bit 6-5 = 10     AC Returned in First Generate AC: ARQC
                   bit 4   = 0      RFU
                   bit 3   = 1      Offline PIN Verification Performed
                   bit 2   = 1      Offline Encrypted PIN Verification Performed
                   bit 1   = 1      Offline PIN Verification Successful
            Byte 2 bit 8   = 0      DDA not returned
                   bit 7   = 1      M/Chip Select 4: Combined DDA/AC Generation Returned in First Generate AC, M/Chip Lite 4: Value not allowed
                   bit 6   = 0      Combined DDA/AC Generation Not Returned in Second Generate AC
                   bit 5   = 0      Issuer Authentication not performed
                   bit 4   = 0      CIAC-Default not skipped on CAT3 or not required
                   bit 3   = 0      RFU
                   bit 2   = 0      RFU
                   bit 1   = 0      RFU
            Byte 3 bit 8-5 = 0000   Right nibble of Script Counter : '0'
                   bit 4-1 = 1111   Right nibble of PIN Try Counter: 'F'
            Byte 4 bit 8   = 0      RFU
                   bit 7   = 0      Unable To Go Online Not Indicated
                   bit 6   = 0      Offline PIN Verification Performed
                   bit 5   = 0      No Failure OF Offline PIN Verification
                   bit 4   = 0      PTL Not Exceeded
                   bit 3   = 1      International Transaction
                   bit 2   = 0      International Transaction
                   bit 1   = 0      Terminal Does Not Erroneously Consider Offline PIN OK
            Byte 5 bit 8   = 0      Lower Consecutive Offline Limit Not Exceeded
                   bit 7   = 0      Upper Consecutive Offline Limit Not Exceeded
                   bit 6   = 0      Lower Cumulative Offline Limit Not Exceeded
                   bit 5   = 0      Upper Cumulative Offline Limit Not Exceeded
                   bit 4   = 0      Go Online On Next Transaction Was Not Set (in this transaction or in a previous one)
                   bit 3   = 0      No Issuer Authentication Failed (in this transaction or in a previous one)
                   bit 2   = 0      No Script Received (in a previous transaction)
                   bit 1   = 0      No Script Failed (in a previous transaction)
            Byte 6 bit 8   = 0      RFU
                   bit 7   = 0      RFU
                   bit 6   = 0      RFU
                   bit 5   = 0      RFU
                   bit 4   = 0      RFU
                   bit 3   = 0      RFU
                   bit 2   = 0      No Match found in Additional Check Table
                   bit 1   = 0      Match Found in Additional Check Table
          DAC                       = 00 00
          Counters                  = 00 00 00 00 00 00 00 FF
    SW1 SW2  : 90 00 (SW_OK)
2nd Generate AC (TC)
  Request : 80 AE 50 00 23 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 59 33 00 80 00 80 00 B0 32 0F C0 98 43 55 5A 0A C1 C2 4A
    Class    :80
    Ins      :AE
    P1       :50
    P2       :00
    Lc       :23
    Data     :00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 59 33 00 80 00 80 00 B0 32 0F C0 98 43 55 5A 0A C1 C2 4A
      Tag 91   : Issuer Authentication Data [M/Chip]                            : 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
      Tag 8A   : Authorization Response Code                                    : 59 33
        Response Code = 59 33
        Meaning       = Unable to go online, Requesting for offline approval
      Tag 95   : Terminal Verification Results (TVR)                            : 00 80 00 80 00
        Byte 1 bit 8   = 0      Offline data authentication was performed
               bit 7   = 0      SDA passed or not performed
               bit 6   = 0      No ICC data missing
               bit 5   = 0      Card does not appear on terminal exception file
               bit 4   = 0      DDA passed or not performed
               bit 3   = 0      CDA passed or not performed
               bit 2   = 0      SDA not selected
               bit 1   = 0      RFU
        Byte 2 bit 8   = 1      ICC and terminal have different application versions
               bit 7   = 0      No Expired application
               bit 6   = 0      Application effective
               bit 5   = 0      Requested service allowed for card product
               bit 4   = 0      No New card
               bit 3   = 0      RFU
               bit 2   = 0      RFU
               bit 1   = 0      RFU
        Byte 3 bit 8   = 0      Cardholder verification was successful or not performed
               bit 7   = 0      Recognised CVM
               bit 6   = 0      PIN Try Limit not exceeded
               bit 5   = 0      No PIN entry required (PIN pad may or may not be present or may or may not be working)
               bit 4   = 0      No PIN entry required (PIN pad m

Ale*_*Vgn 6

看来您在没有明确计数器的情况下进行了很多“离线审批”。

\n\n

您的6985的情况可能有以下几种原因:

\n\n

1) AC Session Key Counter Limit Exceeded
\n因为第二次生成AC中的响应代码是“无法上线,请求离线批准”卡离线,因此CTR累积并且不会重置(只有在生成AC 2中上线后才重置) 。

\n\n

尝试个性化增加限制或完全在线。

\n\n

2)金额转换时溢出,如果交易国际\n(交易货币!= CRM货币代码)。
\n需要完整在线

\n\n

3)如果交易国内(交易货币==CRM货币代码),则在添加累计金额时溢出。
\n需要完整在线\xd0\xb5

\n\n

另外,检查为什么 Cdol1 中缺少“国家/地区代码”

\n


ray*_*owe 3

我从测试工具的支持系统中得到了一些帮助。他们的回应有助于解释这种情况:

响应1: “您的测试用例M-TIP 50 test1、test2、test 3中的交易金额均高于下限,所以交易应该是上线的。但是,由于您的测试环境离线,交易无法在线处理,可以看到第二次生成的AC中的发卡行认证数据全是0(不是发卡行返回的,而是终端设置的默认值),卡对认证数据进行验证,看是否符合要求。数据由发卡行返回。在您的情况下,验证失败,卡返回“69 85”。

响应2: “MTIP50测试用例有点特殊。MTIP50测试用例的发行者认证数据为16字节,与正常值(10字节)不同。因此BTT对MTIP50的发行者认证数据进行了额外的检查。由于在您的情况下,发卡行身份验证数据全为零,模拟卡认为它们无效。”

解决方案: 事实证明这是我使用的测试工具的问题。他们最近发布了新版本的软件,这种情况不再发生。