NetSuite上的INVALID_LOGIN_CREDENTIALS错误,但是凭据正确无误

Question

我一直在尝试使用netSuite api使用netsuite gem.

我可以登录该网站,但是当我尝试从API进行身份验证时,我收到了INVALID_LOGIN_CREDENTIALS错误.

这是请求的有效负载:

<?xml version="1.0" encoding="UTF-8"?>
<env:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:platformMsgs="urn:messages_2011_1.platform.webservices.netsuite.com" xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:platformCore="urn:core_2011_1.platform.webservices.netsuite.com">
  <env:Header>
    <platformMsgs:passport>
      <platformCore:email>email@email.com</platformCore:email>
      <platformCore:password>--snip--</platformCore:password>
      <platformCore:account>ACCOUNTNO</platformCore:account>
      <platformCore:role type="role" internalId="ROLE"/>
    </platformMsgs:passport>
  </env:Header>
  <env:Body>
    <platformMsgs:get>
      <platformMsgs:baseRef xsi:type="platformCore:RecordRef" internalId="4" type="customer"/>
    </platformMsgs:get>
  </env:Body>
</env:Envelope>

这是响应的有效负载:

<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <soapenv:Body>
    <soapenv:Fault>
      <faultcode>soapenv:Server.userException</faultcode>
      <faultstring>You have entered an invalid email address or account number. Please try again.</faultstring>
      <detail>
        <platformFaults:invalidCredentialsFault xmlns:platformFaults="urn:faults_2011_1.platform.webservices.netsuite.com">
          <platformFaults:code>INVALID_LOGIN_CREDENTIALS</platformFaults:code>
          <platformFaults:message>You have entered an invalid email address or account number. Please try again.</platformFaults:message>
        </platformFaults:invalidCredentialsFault>
        <ns1:hostname xmlns:ns1="http://xml.apache.org/axis/">sb-partners-java002.svale.netledger.com</ns1:hostname>
      </detail>
    </soapenv:Fault>
  </soapenv:Body>
</soapenv:Envelope>

Answer 1

我刚刚解决了这个问题.如果您遇到问题请确保:

• 您正在连接到合适的环境.(非沙箱vs沙箱)
• 您的用户(或您的角色)有WebServices权限(参见Permissions > Setup)

我遇到了两个问题.我的帐户,即使属于管理员角色,也缺少Web服务权限.我正在使用沙箱网址到非沙盒帐户.

• https://webservices.na1.netsuite.com/wsdl/v2012_1_0/netsuite.wsdl (非沙箱)
• https://webservices.sandbox.netsuite.com/wsdl/v2012_1_0/netsuite.wsdl (沙箱)